1. Order Processing

All orders are processed within [1–3 business days] after receiving your order confirmation email. You will receive another notification once your order has shipped.

Orders are not processed or shipped on [weekends/holidays]. During periods of high demand (such as product drops or promotions), processing times may be slightly delayed.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Local Delivery (within [your city/region]):

- [Same-day / Next-day delivery option if applicable]

- Standard Local Shipping: [1–3 business days]

Domestic Shipping (Canada):

- Standard Shipping: [2–7 business days]

3. Shipping Locations

We primarily ship within [ONTARIO], and across [CANADA].

4. Local Pickup

Local customers can select pickup at checkout.

Pickup location: [3-55 Winges Rd, Vaughan, ON]
Pickup hours: [MON-FRI 10am-2pm]

You will receive an email when your order is ready for pickup.

5. Shipment Confirmation & Tracking

Once your order ships, you will receive a confirmation email with tracking information. Tracking numbers typically become active within [24–48 hours].

6. Freshness & Perishable Goods Policy

Because coffee is a perishable product, all coffee sales are final once shipped. We do not accept returns on coffee beans.

If there is an issue with your order (wrong item, damaged package, etc.), please contact us within [7 days] of delivery at [verybestdistributing@gmail.com], and we will make it right.

7. Damaged or Lost Packages

We are not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact the carrier directly and notify us at [verybestdistributing@gmail.com] so we can assist.

8. Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error, contact us immediately at [verybestdistributing@gmail.com].

9. Contact Us

If you have any questions about shipping, reach out to us:

• Email: verybestdistributing@gmail.com

• Address: 3-55 Winges Rd, Vaughan, ON

Last updated: 2026-03-20